Now Hiring - Property Manager (4234) in Gaithersburg, MD

2023

WINGATE
JOB DESCRIPTION

Property Manager

[Type text] WingaPtea ge 0
4/24/2023

JOB DESCRIPTION April 24, 2023

Job T itle: Property Manager Supervisory Y
Responsibilities Y/N

Reports to: Senior Property Manager, Regional Exempt or Non- Exempt
Property Manager or Regional Vice Exempt

President
Position Summary: The Property Manager has the full responsibility of managing daily operations of their property, overseeing site employees, and ensuring the smooth running of our communities in a fast-paced environment. The Property Manager is also responsible for building and motivating high-performing teams to maximize the performance of their property.

Main Job Responsibilities:

• Oversee all operations including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, audits, etc.
• Provide superior customer service and communication to residents and prospects to enhance customer satisfaction and increase renewals, revenue, reputation and profitability
• Attract new residents and be knowledgeable in all phases of applicant screening and leasing, as well as resident retention
• Review Initial/Annual/Interim lease renewal paperwork and resident files to ensure completion to company and industry standards
• Approve prospective resident applications
• Process rent payments and vendor invoices
• Process payroll
• Show apartments
• Conduct inspections and respond to results (both of physical property and file compliance, as applicable)
• Create and manage operating budgets
• Obtain bids and oversee capital improvement projects
• Execute the financial and operational objectives established by the company and ensure compliance with all federal, state and local laws is maintained
• Ensure that systems are in place or created to maximize resident and employee safety and health, and to preserve the physical property
• Seek opportunities to enhance communications and to build collaborative relationships with supervisors, peers, subordinates and residents
• Work to recruit, train, motivate and retain the highest quality property management staff for all positions within the assigned portfolio – maximize their engagement to minimize staff turnover
• Prepare for and attend regular meetings with the property management staff to present detailed reports on portfolio status
• Supervise day-to-day operations of entire on-site team, ensuring that all policies and procedures are being followed
• Track and evaluate advertising, and all client traffic with leasing staff to ensure that leasing/marketing goals are being met (as applicable)
• Determine leasing opportunities with leasing staff and work on goal setting, improving the performance of each staff member

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JOB DESCRIPTION April 24, 2023

• Drive revenues with a thorough understanding and analysis of competition and development of creative marketing programs (market properties)
• Maintain a positive living environment for community residents through prompt conflict resolution and consistent follow-up

Essential Skills and Abilities: (Describes the core skills, competencies, and characteristics that the candidate must display to be successful in this role)

• Ability to manage maintenance programs, marketing and leasing activity, occupancy, financial analysis, budget preparations and annual resident lease renewals
• Demonstrate a high level of property management expertise, analytical ability, financial acumen, real estate software knowledge (OneSite a plus), ability to multi-task and deal with stress
• Solid verbal, written and customer service communication skills and familiarity with Microsoft Office Suite
• Leadership skills to create the trust and influence needed to effectively manage a property and its residents
• Confidence in creating effective solutions for how to deal with challenges or problems
• Administrative Skills – General office duties, writing letters, answering phones, filing, preparing reports, interpreting policies and procedures, proficiency in office equipment
• Analytical Skills – Ability to create, compare, and analyze statistical data; ability to conduct research
• Communication/Language Skills – Ability to effectively communicate (written and oral) with all levels of employees, outside agencies and manage large volumes of correspondence; ability to proofread documents; ability to interpret HUD manuals (if applicable)
• Computer Proficiencies – Adobe Acrobat, Microsoft Office Suite with internet navigation skills. Proficient in RealPage property management software preferred, or other similar property management software
• Coordinating Skills – Ability to prioritize and schedule multiple projects simultaneously; ability to effectively organize records/files
• Mathematical Skills – Ability to use basic mathematical and analytical skills, calculate lease balances, pro‐ rations, and averages
• Other Skills – Confidentiality, customer service, decision‐making, patience, respect, teamwork, and flexibility

Required Education and Experience: (Describes the minimum education, training, knowledge and experience which are required to competently perform the job duties of this position)

• High school diploma or equivalent required, bachelor’s degree preferred
• 3 years of on-site property management experience
• Experience in supervisory role and managing staff
• Financial experience, including writing and maintaining budgets
• Strong background in operations and turnaround situations
• Knowledge of OneSite Property Management software a plus, but not required
• Section 8 experience (affordable properties)
• Tax Credit experience (affordable properties)
• EIV experience (affordable properties)

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JOB DESCRIPTION April 24, 2023

Certificates/Licenses/Registrations: (if applicable)

• Certified Apartment Manager ( CAM) or Accredited Residential Manager ( ARM) preferred
• Real Estate License, as required by state regulations
• Tax Credit Specialist ( TCS) preferred (affordable properties)
• Certified Professional of Occupancy ( CPO) or Certified Occupancy Specialist ( COS) preferred (affordable

properties)

• Specialist in Housing Credit Management ( SHCM) preferred (affordable properties)

Work Environment & Physical Conditions: (Describes the characteristics that represent the work environment the employee will encounter while performing the essential functions of this job. reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions)

• General office environment; may be exposed to external climatic environments to complete job duties
• Ability to walk and stand for extended periods of time
• Work a varying schedule to meet the needs of the property
• Minimal lifting up to 15lbs
• Prolonged periods sitting at a desk and working on a computer

DISCLAIMER:
The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to the position.
Other duties may be assigned. The company reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed when circumstances changes (e.g., emergencies, changes in personnel, work, load, rush jobs, or technological developments).

I have read and understand the contents of this job description. I understand the responsibilities, requirements and duties expected of me. I also understand this job description does not constitute a contract of employment nor alter my status as an at-will employee. I have the right to terminate my employment at any time and for any reason, and the organization has a similar right.

Employee’s Name:

Employee’s Signature: Date:

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Job Type: Full-time

Pay: $65,435.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Retirement plan
• Tuition reimbursement
• Vision insurance

Experience level:

• 4 years

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Gaithersburg, MD 20877: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 4 years (Preferred)

License/Certification:

• Driver's License (Preferred)

Work Location: In person